SMS Terms & Conditions

Updated: February 2025

Muniz Media Works LLC - SMS Terms & Conditions

Effective Date: February 28, 2025

1. Introduction

Muniz Media Works LLC ("we," "us," or "our") offers SMS messaging services to keep you informed about appointments, support updates, special promotions, and other relevant communications. By opting in to our SMS services, you agree to these SMS Terms & Conditions, which are separate from our general Terms of Use.


2. Opt-In & Consent

By providing your mobile number and opting in through our website, contact form, scheduling page, in-person consultation, or by texting START to 718-650-2184, you consent to receive SMS messages from Muniz Media Works LLC, which may include:

✔ Appointment confirmations & reminders

✔ Customer support follow-ups

✔ Review requests

✔ Marketing promotions & special offers

Standard messaging and data rates may apply based on your mobile carrier’s plan.


3. Message Frequency

Message frequency will vary based on your engagement with our services. You may receive:

Transactional Messages: Sent as needed (e.g., appointment reminders, support updates).Marketing Messages: Sent occasionally based on promotions and special offers.

We will not send spam or excessive messaging.


4. Opt-Out & Unsubscribing

You may opt out of SMS communications at any time by replying STOP to any message. Upon opting out:

✔ You will receive a confirmation message stating that you have been unsubscribed.

✔ No further SMS messages will be sent unless you re-opt-in.

To resubscribe, reply START to 718-650-2184.


5. Customer Support & Help

For assistance, you can:

📞 Call us at 718-650-2184

📧 Email us at [email protected]

📲 Reply HELP to any SMS to receive automated assistance.


6. Data Privacy & Security

Your phone number and SMS consent status are securely stored in our CRM and will

not be shared, sold, or distributed to third parties. We comply with TCPA (Telephone Consumer Protection Act) and CTIA (Cellular Telecommunications Industry Association) guidelines

to ensure privacy and security. For more details, please review our Privacy Policy.


7. Mobile Carrier Disclaimer

SMS delivery is subject to your mobile carrier's network availability. Carriers are

not responsible for delayed or undelivered messages.


8. Changes to SMS Terms & Conditions

Muniz Media Works LLC reserves the right to modify these SMS Terms & Conditions at any time. We will notify users of significant changes via SMS or by updating this page. Continued use of our SMS services constitutes acceptance of any changes.


9. Contact Us

If you have any questions or concerns about our SMS services, please contact us at:

📧 Email: [email protected]

📞 Phone: 718-650-2184

🌐 Website: https://munizmediaworks.com

Updated: February 2025